Terms and Conditions

Terms and Conditions

1. Introduction

Welcome to Part and Parcel, operated by VPA Distribution Ltd (“we”, “us”, “our”). By accessing, browsing, or purchasing from this website (“Site”), you agree to be bound by these Terms and Conditions, our Privacy Policy, and any additional policies referenced herein.

If you do not agree to these Terms, you must discontinue use of the Site immediately.

2. Company Information

VPA Distribution Ltd
Registered in England & Wales
Company Number: 12347808
Registered Office: Unit 2, Vale Link, Millennium Way, Evesham, WR11 1GL
Trading Name: Part and Parcel

For customer support, please contact us at:
Email: cs@vpadistribution.com

3. Use of Website

3.1 You agree to use this Site for lawful purposes only.
3.2 We reserve the right to restrict or terminate access to the Site for any user who breaches these Terms.
3.3 Content on this Site is provided for general information only and may be updated without notice.

4. Product Information & Accuracy

4.1 We aim to ensure all product descriptions, specifications, images, and pricing are accurate and up to date.
4.2 Errors may occasionally occur, and we reserve the right to correct inaccuracies, even after an order has been placed.
4.3 Product images are for illustrative purposes. Actual items may vary depending on manufacturer updates or packaging.

5. Orders & Contract Formation

5.1 When you place an order on our Site, you are making an offer to purchase goods.
5.2 An order is not accepted until you receive a dispatch confirmation email.
5.3 We reserve the right to refuse or cancel any order where:

  • products are out of stock
  • pricing or description errors occur
  • payment cannot be processed
  • fraudulent or suspicious activity is suspected

5.4 The contract is formed once we dispatch the goods.

6. Pricing & Payment

6.1 All prices are listed in GBP (£) and include VAT unless otherwise stated.
6.2 Prices are subject to change without notice.
6.3 Payment must be made using one of the accepted payment methods displayed at checkout.
6.4 We are not responsible for delays caused by payment provider issues.

7. Delivery

7.1 Delivery times are estimates only and may vary based on stock levels and courier performance.
7.2 Standard delivery within Mainland UK typically takes 3–5 business days.
7.3 Delivery charges are calculated automatically at checkout.
7.4 Risk passes to you upon delivery.
7.5 Ownership of goods transfers only when full payment has been received.

For detailed delivery terms, please refer to our Delivery Information page.

8. Cancellations, Returns & Refunds

8.1 Consumers have the right to cancel an order within 14 days of receiving goods, in accordance with UK Consumer Contracts Regulations.
8.2 Items must be returned in unused condition, with all original packaging.
8.3 Certain products may be exempt from cancellation (e.g., sealed items that have been opened, hazardous materials, special orders, etc.).
8.4 Refunds will be processed within 14 days of receiving returned goods.
8.5 Return shipping costs may apply unless goods are faulty or incorrect.

9. Faulty or Damaged Goods

9.1 All products are covered by full manufacturer warranties.
9.2 If an item arrives faulty or damaged, you must notify us within 48 hours of delivery.
9.3 We will repair, replace, or refund products in accordance with your consumer rights and manufacturer conditions.

10. Limitation of Liability

10.1 Nothing in these Terms limits or excludes liability where unlawful to do so, including for:

  • death or personal injury caused by negligence
  • fraud or fraudulent misrepresentation

10.2 To the fullest extent permitted by law:

  • we are not liable for indirect, incidental, or consequential loss
  • we are not responsible for losses arising from misuse of products
  • we do not guarantee uninterrupted or error‑free website access

10.3 Use of automotive tools and equipment must comply with manufacturer instructions and accepted safety practices.

11. Intellectual Property

11.1 All content on this Site, including text, images, logos, and graphics, is owned by or licensed to VPA Distribution Ltd.
11.2 You may not reproduce, distribute, or modify any content without our written permission.

12. Privacy & Data Protection

12.1 We process personal data in accordance with UK GDPR and the Data Protection Act 2018.
12.2 For full details, please refer to our Privacy Policy.

13. Third‑Party Links

13.1 This Site may contain links to third‑party websites.
13.2 We are not responsible for the content, accuracy, or security of external sites.

14. Governing Law & Jurisdiction

14.1 These Terms are governed by the laws of England and Wales.
14.2 Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Changes to Terms

15.1 We may update or revise these Terms at any time.
15.2 Continued use of the Site following changes constitutes acceptance of the updated Terms.

16. Contact Information

If you have questions regarding these Terms and Conditions, please contact us:

Email: cs@vpadistribution.com